Here we try to answer the most common questions which we get asked. If your question isnt answered below, please do get in touch with us either through our contact form or give us a call on 07855 275353.
What Songs can we choose?
There are over 130 songs on our ‘listen‘ page to give you inspiration. However you are not limited to this. We can play anything you like. We will talk to you about your music choices well in advance of your wedding day. If you pick one or more songs we don’t yet know then we will source and learn them completely free of charge for you.
How long do you perform for?
We will always agree a price to perform for your wedding or event in advance. Within reason we do not clock watch and our price allows a certain amount of flexibility. For example when we play for weddings the price is based on the Ceremony, Drinks Reception and or Wedding Breakfast. Within reason we do not put a time on these events. For corporate events we will agree an approximate time with you.
Do you take breaks during your performance?
We will generally take a 5-10 minute break in every hour after the first 60 minutes of performance. Performances in excess of 3 hours will be subject to a longer break and we would ask for light refreshments. We will discuss this with you at the time of booking.
Do you charge for travel?
We do not generally charge for travel anywhere within mainland UK. If your event is outside mainland UK then we would charge travel and expenses at cost.
Can you perform outdoors?
Yes we can perform indoors or outdoors. The only restriction on playing outdoors is the weather. In the event of bad weather (rain/sleet etc) we would need to perform undercover. Our instruments cannot get wet under any circumstances.
Do you need electricity?
No! We bring our own portable power supply for the digital piano, which means we can set up anywhere indoors or outside and have no requirements for electricity. We can also power our electric cello and PA system from this power supply too.
Do you carry Insurance?
We have up to date Performing and Creative Arts Public Liability insurance to the value of £5,000,000.
What happens if it snows?
If there is bad weather forecast for the day of your wedding or event, we will keep in close contact to ensure it is still going ahead as planned. Once confirmed as proceeding, we will make every effort possible to get there. In the extremely unlikely scenario that you can attend your wedding or event, but we are detained by bad weather, we will inform you at the earliest opportunity and provide a full refund.
How much Space do you need?
JAM Duo require a space approximately 2m x 2m for their performance. If we are bringing our piano shell then this increases to around 3m x 2m. Please contact us for more details.