Here we try to answer the most common questions which we get asked. If your question isnt answered below, please do get in touch with us either through our contact form or give us a call on 07855 275353.
What Songs can we choose?
There are over 200 songs on our ‘listen‘ page to give you inspiration. However you are not limited to this. We can play anything you like. We will talk to you about your music choices well in advance of your wedding day. If you pick one or more songs we don’t yet know or aren’t yet on our listen page, then we will source and learn them completely free of charge for you.
JAM Duo can play any song(s) of your choice – just let us know when you fill out our client information form (around 30 days before your wedding) and we will arrange your song choices for cello and piano and perform for you. There is no additional charge for this – we love finding new repertoire!
How long do you perform for?
We will always agree a price to perform for your wedding or event in advance. Our most popular packages are defined on our brochure (see below). Within reason we do not clock watch and our price allows a certain amount of flexibility. For example when we play for weddings the price is based on the part of the day rather than a length of time – eg. Ceremony, Drinks Reception and or Wedding Breakfast.
Within reason we do not put a time on these events but as a guide we would expect a ceremony to be approximately 60 minutes, a drinks reception 90 minutes and a wedding meal 90 minutes. If you think your timings will be much in excess of this, please let us know at the time of booking.
For corporate events we will agree an approximate time with you.
Do you take breaks during your performance?
We will generally take a 5-10 minute break in every hour after the first 60 minutes of performance. Performances in excess of 3 hours will be subject to a longer break and we would ask for light refreshments. We will discuss this with you at the time of booking. In most cases where we are providing music for ceremony and drinks we would not take a break beyond the gap required to move from your ceremony to the drinks reception.
If we do take a break we can arrange for music to keep playing through our speaker if you wish.
Do you charge for travel?
We do not generally charge for travel anywhere within mainland UK. For weddings in Scotland we would request a minimum booking of Option 3 (Ceremony, Drinks and Meal). If your event is outside mainland UK then we would charge our usual brochure price plus travel and expenses at cost.
Can you perform outdoors?
Yes we can perform indoors or outdoors. The only restriction on playing outdoors is the weather. In the event of bad weather (rain/sleet etc) we would need to perform undercover. Our instruments cannot get wet under any circumstances.
Do you need electricity?
No! We bring our own portable power supply for the digital piano, which means we can set up anywhere indoors or outside and have no requirements for electricity. We can also power our electric cello and PA system from this supply too. This means we can set up anywhere without having to trail extension cables in an unsightly manner.
Do you carry Insurance?
JAM Duo is part of JAM Music Group Ltd. This is a UK based Limited Company which carries up to date Performing and Creative Arts Public Liability insurance to the value of £2,000,000. Please contact us if you need copies of our insurance documents. Our equipment is also fully PAT Tested – again certificates of conformity can be supplied upon request.
What happens if it snows?
If there is bad weather forecast for the day of your wedding or event, we will keep in close contact to ensure it is still going ahead as planned. Once confirmed as proceeding, we will make every effort possible to get there. In the extremely unlikely scenario that you can attend your wedding or event, but we are detained by bad weather, we will inform you at the earliest opportunity and provide a full refund.
How much Space do you need?
JAM Duo require a space approximately 2m x 2m for their performance. If we are bringing our piano shell then this increases to around 3m x 2m. Please contact us for more details.
Any other Questions?
If you have any questions at all relating to JAM Duo, our performance or how we can work with you to provide music at your wedding or corporate event the please do get in touch.
